1. Project EV
  2. Frequently Asked Questions

My Project EV app is showing my charger as “Preparing”

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Customer Service

Frequently Asked Question...  

My Project EV app is showing my charger as “Preparing”

Answer: 

Press “Start” on the app.

Still Stuck?  

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3 comments

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    Tom Hayes

    Where is "Start" on the app??????

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    Tom Hayes

    I can't get further than "Preparing"..What do I do?...There is no "Start" on the app!

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    Customer Service

    Hello Tom,

    Under the photo of the vehicle there is the charge button as the on/off symbol.

    Thanks, Project EV.

    0

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