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How to use Plug & Charge mode on the Project EV Car Charger

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Customer Service

In this guide...

We'll show you how to use the Plug & Charge mode on the Project EV Charger.

  1. Plug the cable into the car.
  2. Plug the other end of the cable into the charger.
  3. The car will now begin to charge.
  4. You should hear the charger click as charging commences.
  5. The charger will pulse a green light to indicate charging.

Still Stuck?  

If you are still having trouble following our guide, then please get in touch by either starting a live chat with our team, submitting a ticket here or give us a call on 0333 733 0333. We'll be happy to help.



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    Craig Harker

    I plugged the cable in this morning and after about ten minutes it began to charge then after 1 hour it stopped and I have not been able to get it to charge, tried switching on and off, unplugging cable and still nothing ? I also cannot get the WiFi signal to work with the app, just says unavailable try later, very frustrating

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    Paul Lockwood

    I have the exact same problem as Craig above. 

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    Nick Frankilin

    Just spoke to support and they are having server issues making it almost impossible to control the chargers via the App. They suggested switching the chargers to Plug & Charge but unless you can isolate the chargers out of hours you risk unauthorised use.

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    Daniel allsopp

    Same issue, stops charging after 10 minutes says finished 🔥🔥🔥

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    Melanie Park

    Charger is flashing green as if charging but will not connect to the car. The car is only at 56% (and the only answer I could find on here was that it must be fully charged). Please advise.

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  • Avatar
    Regan Roberts

    Hello Melanie,

     

    I hope you are well.

     

    I am sorry to hear you are having issues with your charger can you please email in to technical@projectev.co.uk and one of our agents will assist and resolve your issue for you.

     

    Kind Regards

    Project EV Team

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    Evan T

    I have a blinking green light but the car doesn’t start charging.

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    Phil Duffy

    Hi Evan,

    Please can you contact our support team on 0333 733 0333 for us to be able to assist you

    All the best

    Phil - ProjectEV

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    Richard Williams

    I have same problem - blinking green light and app saying "Wait to charge" for half an hour now - I would phone for help but it seems you don't work over the weekends which is not ideal given that I need the car tomorrow (Monday) morning.

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    william taylor

    I contacted the support team and they were really helpful and have solved a problem I had with the EV app (apex). it appears I was not connected to wifi on the charger and she has told me how to do this over the phone. 

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