HOW TO: Connect your DC charger to a 4G network

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Set Up 4G Connectivity on Your Charger

Follow these steps to connect your charger to the 4G network.


Step 1: Check if the 4G Kit is Installed

Before starting, confirm that the 4G kit is installed in the charger.

  • If not installed:
    Install the 4G kit first. Network setup cannot continue without it.
  • If already installed:
    Continue to Step 2.

Step 2: Open Network Settings

On the charger screen:

  1. Tap Management
  2. Select Network Parameters

Step 3: Enter the Password

When prompted, enter the password:

1234


Step 4: Enter the Password (Based on Screen Type)

Your charger may have one of two screen styles:

Blue screen (with keyboard):

  • Tap the password field
  • Enter 1234 using the keyboard
  • Confirm

White screen (with keypad):

  • Enter 1234 directly when prompted

Step 5: Configure the APN

  1. Find the 4G APN field
  2. Enter:
    iot.1nce.net
  3. Tap Set to save

Step 6: Check Connection Status

Look at the top-right corner of the screen.

You should see:

  • A 4G signal icon
  • A server connection icon

If both icons are visible, your charger is successfully connected.


Step 7: Troubleshooting

If the icons do not appear:

  1. Turn off the charger at the mains power
  2. Wait a few seconds
  3. Turn it back on

After restarting, check the icons again.

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