
Phil Duffy
Comments
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Hi Urvi, Please contact our support team on 0333 733 0333 for assistance Thanks Project EV
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Hi, Please can you contact our support team at technical@projectev.co.uk or 0333 733 0333 so we can find a solution for you Thanks ProjectEV
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Hi Neil, This just means another account is linked to that unit, likely to be the installer. If you can contact our support team on 0333 733 0333 we will be able to rectify this for you. Our helpde...
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HI Reggie, Can you please contact our support team on 0333 733 0333 for assistance please Thanks Phil
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Hi Rudi, This is the lower limit for the charge to initiate our solar modes.As standard, this is around 1.32 Kw which translates to approx 6-10 amps. The unit will need a minimum of 6amps power to ...
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Hi David, This message just means there is an account currently linked to your unit, if you can contact our support team, this will be a quick fix. Kind regards Phil
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Hi Simon,Please can you contact our support team (ideally send screenshots of your charger parameter settings along with your email) and we will be able to assist you. Kind regards Phil - Project EV
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Hi Chris, This message just means an account is currently linked to the charger. If you contact our support team on technical@projectev.co.uk we can rectify this for you All the best Phil - ProjectEV
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Hi Terry, All you will need to do is head to your Charger settings and change the Method of control to Plug&Charge mode. In this mode, as soon as you present a charging cable to the unit, chargin...
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Hi Mark, Thankyou for highlighting this, to clarify: "Power Allocation" must be DISABLED for solar functions & ENABLED for load balancing functions Phil