Phil Duffy

1. Frequently Asked Questions
2. My Project EV app is showing my charger as “Unavailable”

HI Reggie, Can you please contact our support team on 0333 733 0333 for assistance please Thanks Phil 

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• Created 09 August 2024 07:41
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1. Project EV Free App
2. How to use Solar mode on your Project EV Car Charger

Hi Rudi, This is the lower limit for the charge to initiate our solar modes.As standard, this is around 1.32 Kw which translates to approx 6-10 amps. The unit will need a minimum of 6amps power to ...

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• Created 21 May 2024 07:59
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1. Project EV Free App
2. How to connect your Project EV Car Charger to Wi-Fi using the Project EV app

Hi David, This message just means there is an account currently linked to your unit, if you can contact our support team, this will be a quick fix. Kind regards Phil

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• Created 20 May 2024 09:42
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1. Project EV Free App
2. How to connect your Project EV Car Charger to Wi-Fi using the Project EV app

Hi Simon,Please can you contact our support team (ideally send screenshots of your charger parameter settings along with your email) and we will be able to assist you. Kind regards Phil - Project EV

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• Created 12 February 2024 08:42
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1. Project EV Free App
2. How to connect your Project EV Car Charger to Wi-Fi using the Project EV app

Hi Chris, This message just means an account is currently linked to the charger. If you contact our support team on technical@projectev.co.uk we can rectify this for you All the best Phil - ProjectEV

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• Created 06 February 2024 15:01
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1. Frequently Asked Questions
2. My Project EV charger is not working and is pulsing Green

Hi Terry,   All you will need to do is head to your Charger settings and change the Method of control to Plug&Charge mode. In this mode, as soon as you present a charging cable to the unit, chargin...

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• Created 02 February 2024 09:13
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1. Project EV Free App
2. How to use Solar mode on your Project EV Car Charger

Hi Mark, Thankyou for highlighting this, to clarify: "Power Allocation" must be DISABLED for solar functions & ENABLED for load balancing functions   Phil

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• Created 08 September 2023 10:50
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1. Frequently Asked Questions
2. My Project EV app is showing my charger as “Unavailable”

Hi Norman, Hope you are well, Please can you contact our support team on 0333 733 0333, we will be able to assist you kind regards Phil

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• Created 22 August 2023 14:51
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1. Frequently Asked Questions
2. My Project EV app is showing my charger as “Unavailable”

Hi David and Jason, Both these charger issues should be fixable by a call to our support line on 0333 733 0333. Alternatively, please email the team on technical@projectev.co.uk Kind regards Phil -...

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• Created 15 August 2023 08:42
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1. Project EV Free App
2. How to connect your Project EV Car Charger to Wi-Fi using the Project EV app

Hi Mark, Please contact our support team on 0333 733 0333 and we can fix this for you Kind regards Phil

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• Created 08 August 2023 12:03
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