Frequently Asked Question...
I cannot get my charger connected to my home Wi-Fi via the app
This process should be done by the installer during installation as this helps validate your warranty.
However, if for any reason the internet drops out, please follow the step-by-step guide in the link below:
If you are still having trouble following our guide, then please get in touch by either starting a live chat with our team, submitting a ticket here or give us a call on 0800 599 9582. We'll be happy to help.