My Project EV charger is not working and is pulsing Green

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15 comments

  • Flashing green but car isn't charging, nor is it fully charged.

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  • Same issue here!! Ticket raised and awaiting a response.

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  • Having same problem, green light flashing, car is nowhere near being fully charged, car wont charge. Brand new fitted charger, not impressed!!!

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  • Hello Michael,

     

    I hope you are well. Please could you email us on technical@projectev.co.uk or alternatively call us on 0800 599 9582, one of our team will be able to assist.

     

    Many Thanks

    Project EV Team

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  • i have followed instructions to plug cable into car then into charger. Waited 10 minutes. No warning lights and no green pulse/flash. Will only charge car to 62%.

    Can you help please.  

    -1
  • Hello Michael E,

    I hope you are well. Please could you email us on technical@projectev.co.uk or alternatively call us on 0800 599 9582, one of our team will be able to assist in allowing up to 100% charge.

    Many Thanks

    Project EV Team

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  • I'm having the same problem have tried everything that the support has suggested. Has anyone had any luck fixing this issue? I'm really regretting buying this charger!

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  • Hi Faye,

    Please contact our support team when convenient & we will be happy to assist where we can.

     

    You can call us on 0333 7333 0333

     

    Many thanks,

     

    ProjectEV

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  • Charger flashes green but does not respond at all. Does not charge and will not connect to app either

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  • Hi Fay,

    Thanks for contacting ProjectEV,

    Please can you either call our support team on 0333 733 0333 or email us on technical@projectev.co.uk for us to provide assistance

    All the best

    Phil

     

    -1
  • I contacted technical support and they told me it was just a delay and to wait. I have waited over the suggested 30 minutes and still nothing has happened

     

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  • Hi Fay,

    I believe since this message you have now spoke to one of our technical team, but should you require further assistance, feel free to call us again and ask for myself.

    All the best, Phil

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  • How can l charge my car without going through app as all l want to do is charge my car manually ?

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  • Hi Terry,

     

    All you will need to do is head to your Charger settings and change the Method of control to Plug&Charge mode.

    In this mode, as soon as you present a charging cable to the unit, charging will commence.

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  • My charger is repeatedly failing to charge via the pre-set charging option.

    It accepts the request but in the morning it's pulsing green, the app says there has been a charging event of 0.0kWh and the car has no charge.

    It's costing me ten times more to go to a public charger to get enough charge so that I can then get to work, late.

    Don't tell me to call 0333 733 0333 as nobody ever answers.

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